Frequently asked questions

SelfNeuron is a private AI second brain for the documents you already have. Connect Google Drive, Gmail and folders on your computer, then ask questions in plain English. SelfNeuron finds the answer and shows the exact file it came from.

People who mostly work on their own and whose files pile up: solo founders, small business owners, independent researchers, consultants and writers. Anyone can use it, but that's who it's designed around.

There's nothing to organize first. SelfNeuron works with your files as they are, across all your sources at once, and stays in sync as they change. The AI runs on our own servers instead of sending your content to an outside AI company. See our full comparison.

Sign up free with your email or Google account, connect your first source or upload a file, and ask a question. Most people get their first answer within five minutes.

Yes. The SelfNeuron web app works in any mobile browser. There's no separate phone app yet.

No. The AI that reads your files and writes answers runs on servers we operate. Your content isn't sent to OpenAI, Anthropic or any other AI provider to be processed.

Never. Your content is used only to answer your own questions. It isn't used to train or improve any AI model.

Only you. Your files and answers are private to your account, and we don't sell your data or use it for advertising.

Files are encrypted in transit with TLS and at rest with AES-256. Sign-in is passwordless: we email you a one-time code, so there's no password to steal or reuse.

Only what you choose to connect, and only with read-only access. We never send, change or delete anything in your Google account. You can disconnect anytime in SelfNeuron or in your Google account settings.

Disconnect a source to delete everything synced from it, delete individual files in the app, or delete your whole account from your profile settings. Account deletion is permanent. See our Privacy Policy for details.

Google Drive, Gmail, Google Cloud Storage buckets, and folders on your Windows or Mac computer through the SelfNeuron desktop connector. You can also upload files or paste text directly. Gmail is available on Pro and the Founder's Deal.

PDFs, Word, Excel and PowerPoint files, plain text, CSV, HTML and JSON, images, audio, video, and ZIP archives.

The desktop connector checks your chosen folders every 5 minutes by default, and you can change that in its settings. Google Drive and Gmail sync on the schedule you pick (daily, weekly, monthly or custom), and you can sync manually anytime. Syncing isn't instant.

Sign in to SelfNeuron. The download for Windows and macOS is in your dashboard.

Automatically. Every file is tagged with matching categories such as Finance, Work, Legal or Travel, and you can add your own keywords to filter searches. There are no folders to set up.

Every answer shows the files it came from, so you can open the source and check. AI can still make mistakes, so verify anything important.

Yes, if you choose the Web source for a question. Only your question is sent to Google Search, never your files.

Yes. SelfNeuron has a REST API and a Python SDK for uploading files, searching and getting answers from your own scripts and apps. See the Documentation.

Starter: a 30-day free trial with up to 3 files, 50 AI questions and 1 GB of storage.
Pro: $16.99 a month or $149.99 a year, with unlimited files, 500 AI questions a month, 10 GB of storage, Google Drive, GCS and Gmail connectors, priority support and data export.
Founder's Deal: $99 once for Pro access for the life of the service, limited to the first 50 members. See Pricing.

A one-time $99 payment for SelfNeuron Pro for as long as we run the service, including future Pro features. It's for one person's account and can't be transferred. If we ever shut down, you'll get 90 days' notice and a full export of your data.

Yes — 30 days, and no credit card is needed. You get up to 3 files, 50 AI questions and basic AI search. After 30 days you choose a plan to carry on.

By card, processed securely by Stripe. We never see or store your full card number. Pro is billed monthly or annually, and the Founder's Deal is a single payment.

Yes. Monthly and annual plans renew until you cancel. We email a reminder at least 7 days before each annual renewal.

From your account settings. Upgrades take effect right away. If you downgrade, you keep Pro until the end of the period you've paid for.

Not at the moment. The Founder's Deal is our only discount, and it's limited to the first 50 members.

Each file can be up to 50 MB, within your plan's total storage: 1 GB on Starter and 10 GB on Pro and the Founder's Deal.

Each question you ask counts as one query. Starter includes 50 a month and Pro includes 500. Limits reset every month. When you reach yours, you can still browse your files, and you can ask questions again after the reset or by upgrading.

Not separately. Limits come with your plan. Upgrade to Pro for more.

Nothing is deleted straight away. If you're over your plan's limits, you'll need to remove some files or sources before adding new ones.

With a one-time code sent to your email, or with your Google account. There's no password to remember.

Check your spam or promotions folder, wait a minute and request a new code. If it still doesn't arrive, contact us.

Contact us from your current email address and we'll update it for you.

Yes, from your account settings. Cancelling stops future charges, and you keep access until the end of the period you've paid for.

Yes. We offer a 30-day money-back guarantee on your first payment for any paid plan, including the Founder's Deal. Email us within 30 days and we'll refund it in full, no questions asked.

Not yet. Each account and its files are private to one person. Team features are on our roadmap.

No. Account deletion is permanent, so export anything you need first.